We run a remote administration and bookkeeping team in the Philippines. You get one person dedicated to your business, working your hours. They are our employee, so you never touch an overseas contract, payroll or payslip.
Most offshore staffing means a team working through the night to cover your day. Not here. The Philippines runs on UTC+8 all year and does not observe daylight saving. That puts your assistant inside your working day, live.
Someone starting at 7am in Manila is at their desk before your east-coast office opens. No overnight handover, and no waiting until tomorrow for an answer. Because it is a normal daytime job, good people tend to stay in it.
We stay deliberately inside the work that can be done well from anywhere. We will tell you plainly when something is better kept in Australia.
Inbox and calendar, scheduling, quoting, data entry, CRM upkeep, order processing, job coordination.
Xero and MYOB data work, accounts payable and receivable, invoicing, reconciliations and payroll preparation. It supports your BAS agent rather than replacing them.
Email and live chat first, phone where it fits. E-commerce support, order enquiries, booking and appointment coordination.
B2B appointment setting, lead research and list building, CRM administration, follow-up sequences.
Property management assistance, trust accounting support, listing administration, tenant correspondence.
Social media scheduling, content preparation, reporting, basic design and website updates.
One person, dedicated to your business, working your hours. Not a shared pool and not a ticket queue.
Most agencies will not tell you what anything costs until you sit through a sales call. Here is ours, in full.
For comparison. Administration and bookkeeping roles are currently advertised across Australia at $30 to $45 an hour. At $35 an hour that is about A$6,500 a month once the 12 per cent superannuation guarantee is added, and a bookkeeper at $45 an hour is closer to A$8,300.
Every price above is the whole cost. There is nothing else to pay. No setup fee, no recruitment fee, no percentage of anything, and no annual increase written into a contract you signed a year ago.
We invoice monthly in advance in Australian dollars. Thirty days notice to stop, any time. The first month is a trial against a written list of tasks, and if it is not working you stop and pay for that month only.
A short call, or just send us the job ad you are already running. We will tell you honestly whether the work suits a remote team member, and which parts of it do not.
We write the task list with you, then find and employ the right person for it. They sit a written test taken from your actual work before they go anywhere near your account. Usually about two weeks.
A video call, so you know exactly who is working on your business. If you would rather have someone else, say so and we will bring you someone else.
We agree a written list of tasks up front. At the end of the month you decide whether to carry on. If you stop, you have paid for one month and nothing else.
That everything can be offshored. It cannot.
Some roles need an Australian licence or registration, and those have to stay with someone in Australia. A registered BAS agent lodging returns, a licensed property manager, a credit adviser. We can support those people; we cannot replace them.
The same goes for work involving sensitive health or legal records, and for anything that needs someone physically in the room. If you ask us for one of those, we will say so rather than sell you something that will fail.
We will also not pretend a remote team member is the same as somebody sitting in your office. They cannot sign for a delivery, meet a customer at the counter or find the file that is in the third drawer down. What they can do is take the screen work off the people who are there.
Send us the work you want off your plate. We will come back with a written task list, which of our prices it falls under, and when we could start. There is no charge for that and nothing to sign.